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Remember the days when we used to plan a day just for shopping, we had our fixed favourite shops where we used to go and choose from the very options that shopkeeper used to show us. How shopping was an event, which had to be planned and executed perfectly.
That time when selecting your clothes was just not your choice but was a family decision. Those times when shopkeeper would reduce the price just because you are their regular customer.
E-commerce have become an important part of all our lives, who would’ve imagined 10 years ago that one day we will sit in our homes, select our favourite items from plethora of choices and just place an order and it will reach our homes in just few days.
Who imagined shopping in 10 mins, by just opening an app, from any place. It has all been made so easy, so convenient right? But well, there are always two sides of a coin.
These e-commerce sites have ease, convenience, filtration and what not on one side, but the other side still remains where we can’t touch, feel and try on the products. Where we have to wait until the order arrives to see whether it is really how it is mentioned or is it exactly looking how we imaged it to look on us, is the colour alright, is the fit good etc.
And oh, if all this doesn’t match the hassle and disappointment of returns. Even though the return policies on most websites are very well followed. We still don’t like to return right? And this happens the most in clothing!!
DO YOU KNOW? As per an online survey done by Statista on the “most returned online purchases category” 49% respondents answered “clothing”.
In apparels innerwear's are amongst the items that are mostly unreturnable on most platforms. Therefore, buying a correct size becomes a must. WE NEED TO GET IT RIGHT THE VERY FIRST TIME.
All we want is to get the product right in the first time itself. Is it not? So then, if we all think the same let’s understand how this can be done? Let’s understand the return policies on the famous e-commerce sites and deep dive into how we can eliminate the need for returns at all.
Let’s understand step by step how to reduce these returns
Tips to Minimize Returns
The best way to reduce these returns is reading the description properly. Paying attention to size charts, material details and the specifications of products.
Let’s understand with this example, here at Kiddopanti the description of innerwear is made up of cotton rib knit fabric.
Cotton rib knit fabric is considered one of the best choices for children's innerwear for several reasons.
- Firstly, it is incredibly soft and comfortable, which is essential for children's sensitive skin.
- The rib knit structure provides excellent stretch and flexibility, allowing the fabric to move with the child and providing a snug but non-restrictive fit.
- This elasticity also makes it easier for kids to put on and take off their clothes. Additionally, cotton is a natural, breathable material that helps regulate body temperature, keeping children cool in warm weather and warm in cooler temperatures.
- It is also highly absorbent, which helps to wick away moisture and keep the skin dry. Lastly, cotton rib knit is durable and can withstand frequent washing, which is important for children’s clothing that needs to be cleaned often.
All these features make cotton rib knit fabric an ideal choice for children's innerwear, ensuring comfort, ease of movement, and practicality.
Thus, by reading description you can understand the quality of the fabric.
Similarly, by reading the size chart you can select the best size for your kid, according to their body types.
Checking reviews posted by customers, to understand how the apparel actually looks on different body types.
Good reviews signal good experience by other customers of the same product. Good reviews are a green flag to go for the product, however it is to be noted that every customer is unique and their good reviews is not a guarantee of your experience. However, it is definitely an assurance of the product being satisfactory and matching the description.
The reviews above are of the product cycling shorts reviews by verified customers on amazon.
Comparing various options, by using filters as well as comparison tools to get the right products that fits the requirements the best.
Every customer and their needs are unique and who understands them better than they themselves.
The first step is to know what you actually want, being clear with the need is a must in order to get the right item in the first time itself.
Once you are clear with the product, colour, size, delivery dates, ratings etc.
Apply various filters in your favourite e-commerce websites. Almost all e-commerce sites and apps provide an option of filtration.
Once you have applied all filters, select your favourite items, compare them on different places, add them to your cart and get ready to purchase.
Buying products directly from their original websites instead of through third-party e-commerce platforms offers several distinct advantages.
- First, it often ensures authenticity and quality, as there is less risk of encountering counterfeit products.
- Purchasing directly from the brand means you are more likely to receive genuine items with manufacturer warranties and quality guarantees.
- Additionally, original websites frequently offer better customer service and support, providing detailed product information, sizing guides, and live chat assistance tailored specifically to their products.
- Many brands also offer exclusive deals, promotions, and loyalty programs on their own sites, which may not be available through e-commerce platforms.
- Furthermore, shopping directly from the brand can support smaller businesses more effectively by avoiding the commission fees charged by third-party platforms.
- This direct relationship can also result in faster and more reliable shipping, as the products are dispatched directly from the brand’s warehouse.
- Ultimately, purchasing from the original website can enhance the overall shopping experience, ensuring better product authenticity, support, and exclusive benefits
Forbes - Benefits of buying directly from a brand
If there is any doubt regarding the product then using the Q&A section of the platform to ask particular questions regarding the products.
After the description of each product all the e-commerce sites provides a similar format where questions can be asked if any by the customers before purchasing, which are answered. If there is any doubt regarding the product, customers should resort to these sections and feel free to seek out any help.
Looking for seller ratings: usually the sellers that are high rated provide more reliable products as well as better services.
The seller rating of kiddopanti is advanced level on amazon, which shows its credibility in providing satisfaction to its customers on Amazon. Sellers with high ratings as high as Advanced level shows, that whenever you will buy products from these sellers your returns will automatically be lower, because of high quality products in all aspects.
Thus, to minimize returns a customers must buy from highly rated sellers, this will help in trusting online shopping and enhancing customer experience.